on air now
NOW PLAYING
Algoa FM Breakfast with Wayne, Lee and Charlie T
up next
Up Next
Roch-Lè Bloem
on air now
NOW PLAYING
Algoa FM Breakfast with Wayne, Lee and Charlie T
up next
Up Next
Roch-Lè Bloem
 

New luggage rules introduced at OR Tambo


New rules for checking in bags of irregular shape and size will be applied at O. R. Tambo International Airport from the 25th of March 2019.

The new rules are aimed at preventing blockages and breakdowns in the baggage handling system caused by bags that do not have any flat surfaces or that have long straps or grips as per the International Air Transport Association (IATA) guidelines.

Bags that are round or do not have a flat surface of any kind are the largest source of jams in the baggage handling system. These jams can shut down sections of the baggage handling system, delay baggage delivery to aircraft and inconvenience passengers and airlines.

Airport management has been contemplating these new rules since early 2018 and has now decided to adopt baggage conditions similar to those applied at other international airports. Terminal 1 at Dubai International Airport recently instituted the same kind of baggage rules that will now be applied at O. R. Tambo International Airport.

The new rules have been agreed to after extensive consultations with the Airline Operators Committee (AOC) and other bodies representing airlines.

The new baggage rules are:

  • Only regular-shaped bags will be allowed at check-in counters;
  • This means that the bags must have at least one flat surface to be accepted on the check-in system;
  • Round or irregular-shaped bags will not be allowed at check-in counters; and
  • Bags with longs straps will not be allowed at check-in counters.

What if passengers don't comply?

Passengers trying to check in bags that do not conform to the rules will be offered the option of having their baggage wrapped with one flat side at airport approved baggage wrapping stations.

OR Tambo said in a statement that they are aware of the fact that the new rules might create an inconvenience or additional cost for some passengers.

The company does not take this lightly but believes that changing the rules will improve the overall level of service.