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The Democratic Alliance says it has submitted two applications to receive water test results from the Nelson Mandela Bay Municipality.
The DA says it wants to ascertain if the discoloured water in some parts of the Metro is safe for human consumption.
It says it informed the Metro's acting executive director that if the results were not received by Friday last week it would escalate the matter.
The DA says it still hasn't received a response from the Municipality.
Councillor, Annette Lovemore, says she has requested the results again but now in terms of the Promotion of Access to Information Act.
She says they know that samples have been taken for testing and their requests for information have been in vain.
Lovemore says the Metro needs to tell us if our water is safe to drink.
On the seventh of February, listeners send photos to the Algoa FM Newsroom complaining about brown murky water coming out of their taps, especially in the western suburbs, such as Newton Park and Westering.
In a statement issued by the Metro on the same day, the municipality assured residents that the water posed no danger or health hazard and was safe to drink.
It said the discolouration is caused by mineral deposits that build up inside water infrastructure over time.
When flow rates change, such as caused by pipe bursts or reservoirs emptying as a result of the drought, this build-up can be dislodged, causing discolouration.
The municipality urged residents to boil the water if they were concerned.