Several areas in Port Elizabeth's Northern Areas have been without water since before the start of the Easter Weekend.
Algoa FM News has been inundated with queries and complaints from desperate residents from areas such as Palmridge, Bethelsdorp and Bloemendal who have been without water for four days.
According to a post on Facebook, three water tankers were placed in three different locations with the promise that it will rotate to different areas once it is refilled.
On Sunday morning, Executive Mayor of Nelson Mandela Bay Mongameli Bobani took to Twitter to acknowledge and apologise for the water outage.
He said although water tankers have been placed in different areas to provide water, it was not an ideal situation.
Bobani added that technicians were working around the clock to normalise the situation.
The Mayor promised to visit the Helenvale Multipurpose centre on Monday to check on the affected areas.
According to Bobani, ward councilors from the affected areas have been given updated information regarding repairs.
A reason for the water outage was not supplied to the media, however, they were invited to join Bobani on his visit to Helenvale on Monday.