Nelson Mandela Bay Municipality is celebrating being voted the second most trusted Metro Municipality in the country.
That's according to the latest South African Customer Satisfaction Index released this week.
Executive mayor, Athol Trollip said in a statement issued on Friday that while there is a long way to go, the local government is humbled to have received such important acknowledgement from residents.
He says they will continue to work harder to deliver better services, stop corruption and grow the local economy to create jobs.
Nelson Mandela Bay placed fourth on the overall Customer Satisfaction Index, with Buffalo City at the bottom of the list of Metropolitan Municipalities.
Nelson Mandela Bay is now the second most trusted Metro Municipality in the country.
The latest South African Customer Satisfaction Index (SAcsi) has shown a dramatic increase in overall satisfaction of NMB residents. Furthermore, the City is now the second most trusted Metro in the country, up from second last position in 2016.
The coalition government led by Mayor Trollip remains focused on building a solid political foundation, centred on stability.
He says for too many years, the people of this Municipality were subjected to maladministration, corruption, incompetence and a political leadership that didn't care.
Since coming into office, this new coalition government has adopted a 2017/18 IDP and Budget that are changing the face of this City.
Thousands of residents will be receiving basic services to their homes for the first time because this government wants to build a caring city.
Many thousands of bucket toilets are being replaced with dignified sanitation because we want this to be a well-run city that redresses the wrongs of the past.
Fraud is being rooted out and an anti-corruption hotline is fully operational.
The City has also opened the first two Metro Police Satellite Stations in the Province in Bethelsdorp and KwaNobuhle. Over time, it is possible to make NMB a safe city.
