Builders
The National Consumer Commission has called on people in possession of Mainstay and Terra Firma multi-hinge aluminium ladders, Model JC 403, 150 kg, to immediately stop using them and to return the products to the point of purchase for a refund.
The NCC said in a statement on Thursday that it was informed by Massmart that after comprehensive tests were done by the SABS, these products do not comply with safety standards as it "relates to minimum material thickness and static load."
"Failure to meet these requirements renders the ladders unsafe and may lead to injuries or fatalities," said NCC Acting Commissioner, Thezi Mabuza.
The NCC said to date, 57 000 units were sold in South Africa while Mainstay ladders were also exported to Kenya, Mozambique, Zambia, Ghana, Nigeria, Uganda, Botswana, Lesotho, Namibia, Malawi, and Tanzania.
"The Consumer Protection Act requires the recall of goods which pose any risk of harm to the consumers. We encourage consumers who have bought the ladders at Makro or Game, to immediately stop use and return these for a refund. The Commission is monitoring the recall based on its Recall Guidelines" she concluded.
