Thousands of complaints against short term insurers

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 At least 9 000 complaints had been filed against short-term insurers last year.

The industry's ombudsman, Dennis Jooste says this represented a rise of 1.7% from 2011.

He says most of the complaints received, involved motor, householders' and house owners' claims - a pattern experienced over many years.

Jooste says motor claims made up nearly half of the claims, and the industry experienced a difficult year with reported losses of nearly R2 billion.