Spur has banned a customer from its restaurant after a video of the man verbally racially abusing a woman at a restaurant in Johannesburg was circulated on social media.
The man is seen approaching the woman and accusing one of several children sitting at the table of hitting his child on the head.
He is seen becoming aggressive and using racially tinged and abusive language towards the woman who also gave her own colourful retort.
Spur said it was shocked at "adults for behaving in the manner they did, especially with so many children around. As a family restaurant, Spur does not condone this type of behaviour."
"We have investigated the incident with Texamo Spur staff and management, who expressed that they did in fact try to intervene, but were pushed away numerous times by the angry male customer. As soon as the incident escalated, Texamo Spur staff notified The Glen Shopping Mall security," Spur said in a statement.
"The man in the video is not welcome at any Spur restaurant nationally. We do not condone any forms of violence against women or children, irrespective of the circumstances.
We are very disappointed that children were exposed to this type of behaviour and would like to assure the public and all our loyal customers that we will not be taking this incident lightly," the restaurant chain said.
