The Independent Complaints Directorate says it will investigate a complaint about a 10111 operator swearing at Primedia's head of news, Yusuf Abramjee.
ICD executive director, Francois Beukman says he has instructed the director of investigations of the national office to investigate the matter.
The official complaint by Abramjee, who said he was sworn at while making a 10111 call yesterday, was laid with the ICD and the office of provincial police commissioner Lt-Gen Mzwandile Petros, through his spokeperson, Brigadier Neville Malila.
Abramjee, the head of Lead SA, says he called 10111 around 2.30pm, after he suspected four men in a car, in Laudium, near Pretoria, were dealing in drugs.
He says a woman operator answered, and he asked her to send a vehicle. She said she would, and hung up without taking any details.
Abramjee says he called back about three or four times and every time she hung up, and later swore at him.