Ford has announced that it has extended the cover on all Ford Kuga models to a total of six years or 200-thousand kilometres through the newly launched extended plan.
President and CEO Ford Motor Company of Southern Africa, Jeff Nemeth, says in a statement that the company trusts that this step will help restore customers’ confidence in its products and the Ford brand.
It follows a string of reports over the past number of months of Ford Kuga's catching alight, with one incident ending in a fatality in the Southern Cape in December 2015.
Nemeth says the Ford Kuga PremiumCare Extended Plan will be automatically added to all Kuga models in South Africa, Namibia, Botswana, Swaziland and Lesotho - including the Kuga 1.6 petrol, the 1.5-litre petrol, the 2.5-litre petrol, and 2.0-litre diesel and petrol derivatives. "It will be loaded against each Kuga’s vehicle identification number (VIN), giving the vehicle a total of six years or 200 000km cover, whichever occurs first, based on the original New Vehicle Limited Warranty start date," Nemeth said in a statement issued on Wednesday.
"More than 1 000 components are covered by this comprehensive plan, including the engine and emissions systems, transmission, drivetrain, electrical components, suspension, brakes, axles and steering. Additionally, the vehicle’s air-conditioning and heating, audio and safety systems are covered, along with the Kuga’s advanced range of high-tech driver aids, comfort and convenience features," he said.
The requirement is, however, that the maintenance and servicing of the vehicle occurs at an authorised Ford dealer, according to the specified service schedule, along with proper maintenance and care between services as recommended in the vehicle’s owner’s manual.