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Competition Commission releases interim digital survey findings

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87% of the South Africa population obtain their news online, mostly through their mobile phones.

That was said by Paula Fray, a panel member on the Competition Commission's Media and Digital Platforms Market Inquiry, who was speaking at the release of their interim report on Monday.

She said intermediaries, such as search, and social media platforms have also become primary sources of news for most people.

Unpacking some of the other findings, Fray also said that news videos, preferred by the youth over text, are mostly watched on social media platforms and not news websites.

She said the shift to online has led to a massive decline in traditional advertising revenue sources of around 40% for major print publications.

"Broadcasters are not immune to this trend and the SABC ad revenue declined 47% from its peak," she said.

Fray said the news media has been unable to replace this lost revenue, which she said was four to five times the gain in digital revenue.

"This is partly due to greater digital ad inventory, and lower ad rates. But it is also because news is increasingly being consumed through the search and social media intermediaries which dominate digital advertising.

"AI bots, chat bots, will represent a new intermediary threat to the news media," she added.

In a statement the Competition Commission said the interim report was the culmination “of extensive evidence gathering, public and in-camera hearings, expert report submissions, consultation with industry role players, a consumer survey, and focus group discussions”.

It said the provisional findings, recommendations, and proposed remedial actions were now open for public comment and stakeholder consultation before the final report is released.

The Competition Commission said it initiated the inquiry, lasting 16 months, because it “had reason to believe that there are market features on digital platforms that distribute news media content that impede, distort, or restrict competition, or undermine the purposes of the Act”.

It noted that the financial challenges to commercial and community media, as well as the public broadcaster, have led to shrinking newsrooms, closed bureaus, and news deserts outside the metros.

“There is limited scope in SA for the majority to pay for news and subscription models are not an option for the public and community media.

“This threatens access to news and media diversity.

“Whilst there are challenges that the media must face from the disruptive effect of digitalisation, the Inquiry provisionally finds that these challenges are exacerbated by the conduct of platforms that hinder the ability of the news media to secure and monetise digital traffic.

“These digital platforms do not produce news themselves and cannot replace journalism’s role,” the Commission’s statement said.

Provisional findings were made against major tech giants including Google, Meta (Facebook), Microsoft, OpenAI, X (formerly Twitter), and TikTok, along with provisional remedies across search, social media, generative AI, and digital advertising to “address conduct that adversely impact competition for digital advertising and journalism in South Africa”.

The Competition Commission said these provisional findings and remedies only apply to South African operations for global and domestic companies.

“The Inquiry has considered the difficulties faced by the media bargaining solution in other markets and has sought to find alternative win-win solutions that are sustainable long-term.

“In many cases, the Inquiry has presented the outcomes it wishes to see whilst giving space for platforms to see how best this can be achieved,” the statement added.

Some of the key provisional remedies include:

  • Google to compensate the SA news media R300-500 million annually for a three- to five-year period for the imbalance in shared value whilst putting in place changes to search that will sustainably create shared value with the media through increases in referral traffic. This includes the removal of search bias in favour of foreign media and YouTube, and the promotion of vernacular and community media.
  • Meta to stop deprioritising news on the Facebook feed to restore referral traffic to the media from its peak with at least a 100% increase in referral traffic. Meta and X to cease deprioritising news posts with links in the user feed.
  • YouTube to improve the ability of the media and broadcasters, including the SABC, to monetise their content on its platform through increases in the revenue share to 70% and active promotion of higher value direct sales by the media.
  • To address misinformation, a recommendation for the Electronic Communications and Transactions Act of 2002 to be amended to introduce platform liability for harmful content and the amplification of misinformation. The Inquiry proposes that the social media platforms partner and compensate the media on fact-checking.
  • Search and social media to share richer anonymised user data for consumers engaging news content on their platforms to enable improved insights and monetisation of their audiences.
  • The media should be allowed to negotiate collectively with AI companies for content deals to train and ground chatbots. If not, measures should be in place to prevent AI chatbots from favouring current global media partners and to drive referral traffic to news media.
  • On Adtech, the Inquiry proposes the domestic implementation of remedies agreed upon in the European Union and the United States (in future) along with fee reductions and an end to self-preferencing conduct like exclusive access to YouTube inventory and charging competitors additional fees.

 

The full provisional report detailing the findings, proposed remedies and recommendations can be accessed at https://www.compcom.co.za/mdpmi/